Privacy Policy
At House of Sodesii, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order or contact us, we may collect:
· Name
· Email address
· Mobile number
· Billing and shipping address
· Order details and purchase history
· Payment information (processed securely through authorised payment gateways)
· Information shared through enquiry forms, email or WhatsApp
We may also automatically collect limited technical information such as your IP address, browser type, device information and browsing activity through cookies and similar technologies.
Please note: Some product images displayed on this website feature AI-generated models used solely for presenting our authentic handloom and handcrafted products. These images do not collect, process or generate any customer biometric or personal data.
2. How We Use Your Information
Your information is used to:
· Process and deliver your orders.
· Provide customer support and respond to your enquiries.
· Send order confirmations, shipping updates and important service communications.
· Improve our website, products and customer experience.
· Send promotional offers, newsletters and marketing communications, only if you have chosen to receive them.
· Comply with applicable legal and regulatory requirements.
3. Payment Security
House of Sodesii does not store your debit card, credit card or banking information. All online payments are processed through secure, authorised third-party payment gateways using industry-standard encryption.
4. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic and enhance website performance.
You may choose to disable cookies through your browser settings; however, some features of the website may not function as intended.
5. Sharing of Information
We respect your privacy and do not sell, rent or trade your personal information.
Your information may be shared only with trusted third-party service providers, including:
· Payment gateway providers
· Courier and logistics partners
· Website hosting and technology service providers
These service providers are authorised to use your information only to perform services on our behalf.
We may also disclose information where required by law or to protect our legal rights.
6. Data Security
We implement appropriate administrative, technical and organisational safeguards to protect your personal information from unauthorised access, disclosure or misuse.
While we take every reasonable precaution, no method of internet transmission or electronic storage is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. House of Sodesii is not responsible for the privacy practices, content or policies of these external websites.
8. Your Rights
You may request to:
· Access or update your personal information.
· Correct inaccurate information.
· Opt out of promotional communications at any time.
· Request deletion of your personal information, subject to applicable legal requirements.
To exercise any of these rights, please contact us using the details below.
9. Changes to this Privacy Policy
House of Sodesii may update this Privacy Policy from time to time. Any changes will be published on this page with the revised Effective Date. Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
House of Sodesii
Email: handloom.houseofsodesii@gmail.com
House of Sodesii
Curating Traditional Weaves of India for the Modern Indian Woman.
